Question 1

Question:

How do I register for camp?

Answer

Purchase the weeks on our online store or call us and we will send you a registration form that must be filled out before camp starts.

Question 2

Question:

How do I pay for camp?

Answer

We accept payment in the form of an online payment in our e-store or call us and we can process your payment over the phone. If you plan to pay for any additional services such as hot lunches or extended care, you must pay in advance online or over the phone. We will not take any in-store payments.

Question 3

Question:

How is drop-off done this year?

Answer

Before to bring a child, Parents must do temperature checks at home, and we will check their temperature again inside.Parents are not allowed inside the facility and we will be closed to the public to limit contact. One of our counsellors will be outside to lead your child to the door and take their name. Please be advised any extra payments must be done in advance, parents will not be allowed to pay at the desk.

Question 4

Question:

How will you ensure safety and cleanliness?

Answer

Children will be divided into cohorts of 10 kids with 1 leader, and will rotate through activities in our camp. Each activity station will be sanitized after use and children will wash their hands after each activity. Hand sanitizers will be available for use and children will be monitored to ensure they're not doing things such as sharing food. We will fully clean the facility at the end of every day, and do consistent cleaning throughout the day as well. We will also be using an air purifier to help kill bacteria and viruses in the air and hard to reach places. At the end of each week, the facility will be thoroughly cleaned by a professional.

Question 5

Question:

Do you accept subsidies?

Answer

Yes, we do accept subsidies. Please check with your subsidy provider if our camp qualifies. We will provide you with an invoice as well.

Question 6

Question:

Is there a waitlist? How will I know if a spot opens?

Answer

Yes, there is a waitlist. If you are interested in a camp that is sold out please let us know and we will add you to it. If a spot becomes available, we will contact you directly.

Question 7

Question:

How many kids are in your camp and in a group?

Answer

We have 40 children in our camp and 10 kids in a group.

Question 8

Question:

What is your camper to counsellor ratio?

Answer

We will have 1 counsellor to every 9 - 10 children this year.

Question 9

Question:

Can I visit my child during camp hours?

Answer

No, parents are not allowed to enter the facility due to COVID-19.

Question 10

Question:

What will my child eat? Can they bring their own snacks and lunch?

Answer

Your child is welcome to bring their own snacks and lunch to camp and lunches must be nut-free. We offer a hot lunch plan for parents to purchase however you will still need to provide snacks for your child.

Question 11

Question:

My child takes medication, what do you do?

Answer

Kaleidoscoppe staff cannot administer it for them. All medication will be kept behind the front desk, and your child can ask us for it if necessary. Please inform us as to what the medication is for and if there is a schedule for taking it.

Question 12

Question:

Should my child bring money?

Answer

It is not necessary, but Kaleidoscoppe does offer a cafeteria with snacks that children can purchase.

Question 13

Question:

My child will be turning 5 later in the year after the summer. Can I still register them?

Answer:

Yes!

Question 14

Question:

What is your cancellation policy?

Answer

You can find our cancellation policy at our summer camp page: https://kaleidoscoppe.com/camp/

Question 15

Question:

What to bring to camp?

Answer

Please bring snacks, a lunch (if you have not purchased our hot meal plan), a bottle of water, socks and sneakers for outdoor activities. It is recommended that your child brings sunscreen, a hat, or sunglasses to protect them on days we go outside.

Question 16

Question:

What not to bring?

Answer

Please do not bring any personal items or toys from home. They will not be allowed inside the facility. Electronic devices are not allowed inside of Kaleidoscoppe. If there is an emergency, your child can use the phone at Kaleidoscoppe.

Question 17

Question:

My child will be absent, who do I contact?

Answer

Please call Kaleidoscoppe as soon as possible, let us know what days they will be absent and when they will be returning.

Question 18

Question:

My child needs to be picked up by someone else, what do I do?

Answer

Please contact Kaleidoscoppe beforehand and provide the name of who is picking up your child. We will check for ID at the time of pickup.

Question 19

Question:

My child is sick, injured at camp or wants to leave, what do you do?

Answer

We will call the parents to immediately notify them and see if pickup is necessary.

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